BUSN test 3

14 cards·by AlexBuliis318

4 Basic functions of management

Planning, Organizing, Leading, and controlling

Levels of management

First Line, Middle, Top

Management Skills needed

Technical, Human and Conceptual

Maslow's Hierarchy of needs

Human needs fall into hierarchy and that each need is met

Theory X and Y

A motivation theory that suggests that management attitudes towards workers are based on capabilities and values

Expectancy theory

A motivation theory that concerns the relationship among individual effort, performance and reward

Equity theory

A motivation theory that proposes that perceptions of fairness directly affect worker motivation

Strategic planning

High level long term planning that establishes a vision for a company

tactical planning

Shorter term planning for specific areas of the business

Operational planning

very specific short term planning for daily, weekly and monthly operations

Contingency Planning

planning for unexpected events

SWOT Analysis

A strategic planning tool that helps evaluating organization in terms of external and internal strengths and weaknesses

Span of Control

Number of people a manager supervises

Matrix organizations

Organization with a flexible structure that brings together specialists from different areas of the company to work on individual projects