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Marketing Final_selling and sales

9 cards·by stierdaniel
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sales process
prospecting, planning (and then) making sales call, engaing presentation, take objections, commitment, negotiate, close, service
prospecting
salesperson ot company identifies quailifed potential customers
service
any activity or ebenfit that one party can offer to another that is essentially intangible and does not result in the ownership of anything
types of sales positions
hunter-cold-calling, farmer-relationship, consultative, challenger
farmer relationship
someone who creates sales demand by activities that directly influence and alter the buying process.
hunter-cold-calling
person whose focus is on bringing in and closing deals
consultative
sales person spends time w/ company to understand problems, recommends solution that willspecifically address their problem.
challenger
current non-market leader actively trying to move up within their industry.
sales promotion
short term incentive to encourage purchase