Apple

Learn More about Apple Products, Accessories, and Benefits

10 cards·by Falkory

How long does a customer have to add AppleCare+?

60 days from the day they purchased their device.

What is a close ended question?

Answers with a yes or no

Would this be for business, personal, or both?

Business Qualifier

Would it be ok if i asked you a few questions so i could better assist you?

Permission to ask questions

If i bought ______ online but don't like the color, can i exchange it in the store?

Yes, as long as you have your receipt or web order number and your ______ is placed back in itsoriginal packaging.

What is Apple Giveback?

Apple Giveback is where you can trade in your old devices for either a new device or a apple store gift card.

Can you use iSell to lookup a customer?

Yes, but you need permission from the customer first.

What are the types of Accessories you can offer for a iPhone 8?

Cases, Wireless Charger, and AirPods

What are the types of Accessories you can offer for a iPad Pro 10.5"?

Case, Apple Pencil, and AirPods

What are the types of Accessories you can offer for a MacBook Pro 13"?

Sleeves, AirPods, and Storage Devices