Chapters 57-59 10/01

Admin

40 cards·by cball157

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Mental disorder

Pattern that causes significant distress or impairment of personal function

Kublers Ross 5 stages of grief

Denial anger depression bargaining acceptance

Ex of anxiety

Panic attacks and compulsive disorder

Ex of cognitive disorders

Autism down syndrome and traumatic brain injury

Level 1

Food water shelter

Level 2

Security safety

Level 3

Love social needs

Level 4

Self esteem

Soft skills

Skills necessary for smooth function of a workplace

Lifelong learning

Daily events

Proper dress code for a MA

Clean professional clothing

Persistence

Firm continuance in a course of action

Priorities in the time management system

Using a to do list

Order supplies that are low should be # what

Personal calls at work

In an emergency

Criticized whats the best response

Be respectful and thank them for their opinion

Conflict with another worker

Go to supervisor

Step in order to resolve conflict

1. Recognize the problem 2. Describe the problem 3.alternate methods 4.consider resolution 5.choose the best method 6. Evaluate the results

Critical thinking involves differentiating what

Any conflict

Accuracy is more important than what

Persistence

Tact

Using gentle language in a sensitive manner

What does the MA represent

Every communication

Courtesy

Showing of politeness

Characteristics of active listening

Focus in the speaker and what they are saying

Typical interview questions

Strengths? Weaknesses? Favorite job? Why? Goals?

Employers want employees that are what

Versatile has a wide range of abilities

Areas that will be evaluated for externship

1. Admin and clinical skills 2. Attitude 3. Empathy for patients

Application asked for ethnicity

Leave it blank

Common mistakes in an interview

1. Dressing inappropriately 2. Poor eye contact 3. Slang

Offered the position

1. Thank the interviewer 2. Ask for a copy of the jobs responsibilities

Cover letter

Introduces you and your resume

Professional reference

Statement of someone who had either worked or known you for a period of time

Arrive to your interview

5-10 mins

Personal assessment

Evaluate your own strengths and weaknesses

How do you present yourself in the interview

Professional

Skills sought by an employer

1. Reading 2. Listening 3. Speaking 4. Writing 5. Problem solving 6. Team work

Sending a thank you letter

same day of the interview

Salary and benefits generally discussed

After you are offered the job or your second interview

Behaviors that are mistakes while searching for a job

1. No clear plan 2. Looking for the perfect job 3. Giving up to soon

1 psychological disorder

Receptive expressive language disorder, as a child has a developmental delays