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What is a characteristic of Scientific Management?
Short, repetitive work cycles
How did Taylor change the way workers were paid?
workers were paid per hour
How did Taylorism different from Fordism
pace of work set by workers
Which type of authority does weber focus on in his theory of bureaucracy?
legitmate
How does Max Weber define "bureauracy"?
rule by office or officials
What is a characteristic of a bureaucracy?
rational type of authority
What is another term for "the departmentalization of jobs"?
job grouping
What are the most common ways of departmentalization?
function,product, geography
What is an organizational chart?
a pictorial record, which shows the required formal relations in a company
What does an organization's hierarchy refer to?
the number of levels of authority
What is meant by "Chain of Command"?
clarifies who reports to whom
What is a "Line Worker"?
a worker who is responsible for providing a service
Mintzberg distinguished 5 organizational parts: support staff, middles line, operating core, techno structure What is the 5th?
strategic apex
What is the correct sequence of the Proteus Leadership model?
deal maker, coach, mentor, top client
What is an example of the behaviour of the Mentor in Proteus Leadership model?
she listens to your questions and then asks you one
Accordin to Hofstede, you would expect a woman of a Tender society to do what?
maximize the quality of her life
What is typical of a high Power Distance society?
Subordinates show much respect to their boss
What is an example of ascription?
giving someone of a famous family a higher grade for the same result
Which Hofstede dimension is applicable to cultures with a social welfaer system?
tenderness
Which of the following are invisible, hidden aspects of culture?
what realy drive's people's behaviour
Where is it recommened to build a relationship before talking about business
in most latin american countries
What is the "we-perspective" of culture
paying attention to how unique a culture is
what is accepted in a high power distance country?
inequality in society is necessary
How is a country in which every in which everyone is expected to look out for his self-interest described by Hofstede?
masculine culture
Hammer and Champy, determined 7 principles of Business Process Reengineering (BPR). which of the folowing should be excluded from BPR
analyze the workflow extensively
What does Participative Management claim?
organizations thrive best by trusting employees to apply their ingenuity
How can the brazilian economy of the last 25 years be characterized
turbulent:from rapid growth to recessions, from dictatorship to populism
How do workers in manufacturing reach their goals according to vendramin neto?
they know the organizations objectives and use common sense
What is a returnship
an internship for an experienced worker whose time off might scare recruiters away